Items purchased from westontable.com or in-store may be returned for a full refund within 14 days of purchase, minus the true cost of shipping. The item must be in its original condition and include all of its original packaging. Refunds are credited to the original form of payment. For items returned beyond the 14 day return period, a store credit for the item(s) will be issued. The store credit will amount to the cost of the item minus the true cost of shipping it to you. The store credit may be used on all merchandise in our store and online, including sale items. Please note that no store credit or refund will be issued after 30 days from the date of purchase.
Purchaser is responsible for all costs associated with the returns or exchange. For items purchased online, the true cost of shipping will be deducted from the refund. Please note that the $9 complimentary shipping discount on checkout does NOT represent the true cost of shipping items and we will refund “change of mind” purchases minus the contract shipping rates Weston Table is charged by its carrier—these are discounted volume rates determined by 3rd party shipping carriers. A copy of the true cost of shipping to a client may be requested to verify a refund minus true shipping costs by emailing email@example.com.
Refunds are credited to the original form of payment.
If an item is returned for any reason other than defect, the full cost of shipping will be deducted prior to issuing the refund to the original payment method. We do not mark up shipping and handling costs. Those are determined by third party carriers. We pass along all shipping discounts to our customers, however, the $0 complimentary shipping for orders over $250 does not represent the true cost of shipping items to our clients.
Weston Table does not assume responsibility for reimbursement or compensation of returned packages lost or damaged in transit.
Mail return items to:
Weston Table Attention: Returns 14 Irving Road Weston, MA 02493
Weston Table e-Gift Cards are non-transferable, non-refundable and are not redeemable for cash (except where required by state law).
Weston Table e-Gift Cards may only be used over the phone, on westontable.com or in our retail store.
Weston Table e-Gift cards are valid for seven years from the date of purchase, in accordance with by MA law.
If the amount of your Weston Table e-Gift Card is less than the total order amount, you will need to pay the remainder of the purchase with a valid payment method.
If the amount of your Weston Table e-Gift Card is greater than the total purchase amount, the balance of your e-Gift Card will be updated with the remaining amount. Unused value remains on the card and is not redeemable for cash.
We do not charge sales tax when you buy an Weston Table e-Gift Card because it is charged when the e-Gift Card is used.